If your C by GE smart light bulbs become unresponsive in the C by GE app or with your voice assistant, and you are unable to get them reconnected, you may need to reset them. 

This reset sequence is for C by GE light bulbs on firmware version 2.7 or earlier. This reset sequence will not work for the C by GE Light Strip. 

Timed Sequence:

Make sure to turn power on and off at the wall switch and not within the app.

1. Start with light off for at least 5 seconds.
2. Turn on for 8 seconds
3. Turn off for 2 seconds
4. Turn on for 2 seconds
5. Turn off for 2 seconds
6. Turn on for 2 seconds
7. Turn off for 2 seconds
8. Turn on for 2 seconds
9. Turn off for 2 seconds
10. Turn on for 8 seconds
11. Turn off for 2 seconds
12. Turn on for 8 seconds
13. Turn off for 2 seconds
14. Turn on
15. Bulb will flash on and off 3 times if it has been successfully reset. 

If you need additional assistance, contact C by GE Customer Service:
844-30-CbyGE (844-302-2943)