Direct Connect Lights connect to the C by GE app via Wi-Fi and Bluetooth which allows for local and out-of-home control. It also allows you to connect your light (after pairing to the C by GE app) to Alexa or Google Home for voice control without the need for an additional hub.
Bluetooth Lights connect to the C by GE app via Bluetooth which allows for local control. If you want to control them out-of-home or with Alexa and Google voice assistants, you will need to pair a C by GE Wi-Fi device in the same app location as your Bluetooth lights. Wi-Fi devices include Direct Connect Lights, Smart Plugs, Wired Switches, and C-Reach.
C by GE only works with 2.4 GHz but is compatible with most networks that combine 2.4GHz and 5GHz bands into a single network.
It is not recommended. The product is for use indoors, which means they must be protected against the elements.
If you purchased Direct Connect Lights, you will need Wi-Fi/internet because they connect to the C by GE app via Wi-Fi and Bluetooth.
If you purchased Bluetooth Lights, you don’t need Wi-Fi/internet because they connect to the C by GE app via Bluetooth. If you want to control them out-of-home or with Alexa and Google voice assistants, you will need to pair a C by GE Wi-Fi device in the same app location as your Bluetooth lights. Wi-Fi devices include the Direct Connect Lights, Smart Plug, Wired Switches or C-Reach.
They are compatible with standard, medium base lamps or fixtures. However, they are not compatible with dimmers.
We do not recommend using C by GE smart lights in enclosed fixtures. The electronic components could fail early due to overheating.
They can be used in these lamps, but they will not have the three-way dimming functionality. However, you can dim them with the C by GE app.
Yes, they can get hot when used which is normal. Always be cautious when handling any bulb.
Yes, you can control our smart lights out-of-home. However, the setup will depend on which C by GE smart light you purchased.
If you purchased Direct Connect Lights, you can control them out-of-home without the need for an additional hub.
If you purchased Bluetooth Lights, you can control them out-of-home, but you will need a C by GE Wi-Fi device to enable this smart feature. Wi-Fi devices include the Direct Connect Lights, Smart Plugs, Wired Switches, and C-Reach.
Yes, you can control our smart lights with Alexa. However, the setup will depend on which C by GE smart light you purchased.
If you purchased Direct Connect Lights, you can control them with Alexa without the need for an additional hub. First, pair your lights to the C by GE app, then follow these instructions to enable Alexa.
If you purchased Bluetooth Lights, you can control them with Alexa, but you will need a C by GE Wi-Fi device to enable this smart feature. Wi-Fi devices include the Direct Connect Lights, Smart Plugs, Wired Switches, and C-Reach. First, pair your lights and C by GE Wi-Fi device to the C by GE app, then follow these instructions to enable Alexa.
Yes, you can control our smart lights with Google Assistant. However, the setup will depend on which C by GE smart light you purchased and which app you are using.
Using the C by GE app and connecting with the Google Home app:
If you purchased Direct Connect Lights, you can control them via the Google Assistant without the need for an additional hub. First, pair your lights to the C by GE app, then follow these instructions to enable control via Google Assistant.
If you purchased Bluetooth Lights, you can control them via the Google Assistant, but you will need a C by GE Wi-Fi device to enable this smart feature. Wi-Fi devices include the Direct Connect Lights, Smart Plugs, Wired Switches, and C-Reach. First, pair your lights and C by GE Wi-Fi device to the C by GE app, then follow these instructions to enable control via Google Assistant.
Using the Google Home app only:
Both Direct Connect Lights and Bluetooth Lights can be paired directly to the Google Home app using a compatible Google Assistant smart speaker, which does not require using the C by GE app. Google Seamless Set Up instructions.
Yes, our Bluetooth Lights work with Apple HomeKit, but you will need a C by GE C-Reach to enable this smart feature. First pair your lights and C-Reach to the C by GE app, then follow these instructions to enable Apple HomeKit.
However, our Direct Connect Lights are not compatible with Apple HomeKit.
C by GE light bulbs are compatible with first party Google devices such as:
- Google Mini
- Google Home
- Google Home Max
- Google Nest Hub
You can set up your lights with the Google Home app without the need of the C by GE app (Made for Google simple set up). Our lights are not compatible with the Nest app.
No, C by GE lights are not compatible with Wink.
Currently, C by GE lights are only available in the US and Canada.
In the C by GE app, we recommend no more than 50 lights in one location. If you are setting up your lights directly to the Google Home app (Made For Google simple set up), then you can connect up to 6 bulbs per Google Voice Assistant.