C-Reach smart bridge is a hub that enables voice control (when paired with a voice assistant) and out-of-home control of your C by GE lights.

Out-Of-Home Control:

• If you want to control your C by GE lights remotely.

Voice Control:

• If you want to control your C by GE lights with your Google voice assistant*, Amazon Alexa device and/or Apple HomeKit.

Exceptions:

• You can also control your C by GE lights remotely and connect them to your Google voice assistant with the Made For Google simple setup. Your lights will be fully controlled through the Google Home app and voice assistant. This simple setup does not require a C-Reach or the C by GE app.
• You can also connect your C by GE lights to your C by GE smart switch to enable out-of-home control and voice control. The C by GE smart switch is a Wi-Fi device (and hubless setup) that allows you to enable out-of-home control and voice control without a C-Reach. To do this, simply add your lights in the same room as your C by GE smart switch.

2.4 GHz

3 x 2 x .75 inches

All first-party Google Voice Assistants, Amazon Alexa devices and Apple HomeKit.

Note: Apple HomeKit is currently only available for C by GE smart lights. Compatibility for C by GE switches and plug is in development and will be launching soon. Keep an eye on cbyge.com for updates. 

If you are using an Amazon Alexa voice assistant, a C-Reach is required for voice control. However, you can also connect your C by GE lights to your C by GE smart switch to enable out-of-home control and voice control. The C by GE smart switch is a Wi-Fi device (and hubless setup) that allows you to enable out-of-home control and voice control without a C-Reach. To do this, simply add your lights in the same room as your C by GE smart switch.

If you are using a Google voice assistant, you can connect your C by GE lights with the Made For Google simple setup. This simple setup does not require a C-Reach or the C by GE app. Your lights will be fully controlled through the Google Home app and voice assistant. However, if you want to control your lights with your C by GE app and your Google voice assistant, you will need a C-Reach.

The C-Reach works with C by GE lights. The C by GE smart switch does not require a C-Reach to enable out of home control or to work with voice assistants.

No, the C-Reach is only compatible with C by GE lights.

32 C by GE smart light bulbs

To delete the C-Reach, you must delete the Location in which the C-Reach is installed.

IMPORTANT: Before you delete the C-Reach, any other devices that were associated with this Location will need to be deleted from the Location and added back into the app in a new Location. Be sure to turn your lights ON before you delete them from the app. After deleting from the app, your lights will blink three times when they have been reset. If they do not blink, you will need to Factory Reset them. For help with factory resetting C by GE lights, go to the Support pages in the C by GE app.

iOS Instructions:

1. Make sure the C-Reach is plugged in and powered on.
2. Press and hold the side button on the C-Reach for at least 5 seconds.
3. When the Power LED starts to flash, go to your phone’s Wi-Fi settings.
4. Scroll past your available Wi-Fi networks and select C-Reach.
5. Select the Wi-Fi network you want to connect to. Tap Next.
6. The app will inform you once your C-Reach and Wi-Fi network are connected.

Android Instructions: 

1. Go to Settings in the C by GE app
2. Select “My Devices,” then "Accessories."
3. Select C-Reach
4. Tap the three dots in top right corner and select, Update Wi-Fi Network
5. Make sure the C-Reach is plugged in and powered on.
6. Press and hold the side button on the C-Reach for at least 5 seconds.
7. When the Power LED starts to flash, press the Continue button.
8. Select the Wi-Fi network you want to connect to.
9. Type in password (if applicable)
10. Go to your phone’s Wi-Fi settings and select the C-ReachXXXX.
11. Once connected, go back to the C by GE app.
12. The app will inform you once your C-Reach and Wi-Fi network are connected.

Yes, you can control the color temperature of your Tunable White lights with your voice through the C-Reach and Google Assistant or Amazon Alexa.

The C-Reach can control up to 32 C by GE light bulbs at a time. If you have more than 32 light bulbs in your house, we recommend getting more than one C-Reach for the best experience.

If your C by GE lights are in a BLE (Bluetooth only) location, when you setup your C-Reach, your C-Reach will automatically change that BLE location to a C-Reach (Wi-Fi) location. Those C by GE lights will then be connected to your C-Reach.

If your C by GE lights are connected to another C-Reach or Sol (Wi-Fi) location, you will need to delete those lights from that location and re-connect them to the new C-Reach location.