Expect a delay in C by GE Customer Support: Due to critical weather conditions in Texas, the Electric Reliability Council of Texas (ERCOT) has instructed a rotation in power outages to conserve energy. Our C by GE Customer Support Team is based in Texas, so expect a delay in responses. We apologize to our C by GE customers for any inconvenience.
Smart Plug
Select Category
Set Up + Controlling
Troubleshooting
- TroubleshootingUnable to discover the Plug in the C by GE App during setup
- TroubleshootingUnable to Connect the Plug to my Home Wi-Fi Network during setup
- TroubleshootingPlug disconnected from the C by GE app
- TroubleshootingPlug Not Connecting to Alexa
- TroubleshootingPlug Not Responding to Alexa App or Voice Commands
- TroubleshootingPlug Not Connecting to Google