If you are having issues trying to connect your C by GE Plug to the Alexa app for voice control, here are some common solutions:

If this is your first time setting up C by GE devices with Alexa:

1. Confirm your C by GE Plug is set up in the C by GE app.
2. Confirm you are using the correct C by GE login credentials by logging out of the C by GE app, then log back in. Go back to the Alexa app and try enabling the C by GE skill again.

If you have previously set up C by GE devices with Alexa and want to add more:

1. Confirm your C by GE Plug is set up in the C by GE app.
2. Check your devices page in the Alexa app. If you see your device listed, you’re done! Most of the time, Alexa automatically discovers your new C by GE devices within 30 seconds of completing setup.
3. Give a voice prompt to Alexa by saying, “Alexa, discover devices.”