When you first connect your Wire-Free Smart Motion Sensor to your C by GE app, your sensor is automatically set to Sleep Mode.
Sleep Mode is used as a method to conserve battery life. During Sleep Mode, your motion sensor will still trigger your C by GE devices when there is motion, but the app will not be able to communicate with the motion sensor. Therefore, you will be unable to configure your sensor in the app. For example, updating Firmware, moving the device to a different room or deleting the device will not be accessible when it’s in Sleep Mode.
To manually Wake Up the motion sensor, press and hold the side button on the motion sensor for 5 seconds until the LED at the top lights up green. Device will stay in Wake Mode for 60 seconds, unless it is actively communicating with the app (you are updating firmware or moving it to a different room).
You can identify if your motion sensor is in Sleep mode vs Wake Mode through the C by GE app. If the switch name is grayed out, then it is in Sleep Mode. If it is not, then it is in Wake Mode and you can configure your device.
Whenever you attempt to change a setting that requires the motion sensor to be awake, the app will prompt you to do so first.