Your switch is not in setup mode if the LED light on your switch is not flashing blue after you've installed it. This means you will not be able to connect it to the C by GE app.
If you are experiencing this, here are some common solutions:
- Confirm the breaker is on
- Factory reset the switch
- Check that the switch is wired correctly:
IMPORTANT: Turn off power at the breaker before you check the wiring.
4-Wire Switches + Dimmers:
Single-Pole Install Instructions
3-Way/Multi-Way Install Instructions
3-Wire Switches + Dimmers:
Single-Pole Install Instructions
3-Way/Multi-Way Install Instructions