If your lights on the circuit of your C by GE smart switch are flickering, buzzing or uncontrollable from the switch, here are some common solutions:
- If you’ve installed our 3-Wire Switch, attach the Bulb Adapter that came with the switch to one of the light bulbs on the circuit. Click here for more information.
- If the bulb adapter does not fit the light bulbs on the circuit, call C by GE Customer Support to request a C by GE Fixture Adapter: 1-844-30C-BYGE (1-844-302-2943)
- Check and confirm all the light bulbs on the circuit are the same type. If they are not, we recommend changing them out to the same bulb type: INC/HAL, Dimmable LED, Non-Dimmable LED, C by GE
- Ensure Load Type on Switch Detail page in the C by GE app matches the actual Load Type on Switch circuit
- Power cycle the switch