- Make sure the devices you want to control with the remote are grouped in the same app room as the remote: How to Group Devices in Same App Room
- Confirm all the C by GE devices are powered on.
- Make sure the remote is within 25 feet of at least one of the devices in the room.
- Confirm the remote LED lights up green when clicking the buttons. If it blinks Red or not at all, you may need to replace the battery.