1. Unplug your C-Reach from the wall outlet
2. While holding the side button, plug it back into the wall and continue holding the button for at least 10 seconds.
3. All 3 LEDs will start flashing once the C-Reach has been successfully reset.

NOTE: Factory resetting your C-Reach will unpair all of your devices. You will need to factory reset your devices and add them back into the C by GE app.