IMPORTANT: Factory resetting your Sol will unpair all of your devices connected to your Sol. You will need to factory reset all of those devices and add them back to the app.
Step 1: Make sure the Sol device is plugged in and powered on.
Step 2: On top of the Sol base, press and hold BOTH left (microphone) and right (dot) buttons in the middle of the base for at least 10 seconds.
Step 3: Sol device will indicate once it has been factory reset by lighting up the inner ring red and stating, "Now in setup mode. Follow the instructions in your C by GE app."